Privacy Policy

This Privacy Policy explains how Axia Design (a trading name of Axia Computer Systems Ltd, "we", "us", "our") collects, uses and protects personal information you provide when using this website or engaging us as a supplier.

Who we are

Axia Design is the digital build studio of Axia Computer Systems Ltd, a UK-registered company based in Watford, Hertfordshire. We are the data controller for personal information collected through this website.

What information we collect

• Information you submit through forms — your name, company, email, phone number, and message details.
• Basic technical information collected automatically — IP address, browser type, pages visited and referring URLs.
• Information from cookies or similar technologies, where you have consented.

How we use your information

• To respond to enquiries and provide the services you request.
• To improve our website, content and customer service.
• To send occasional, relevant business communications where we have a lawful basis to do so.
• To meet legal, regulatory and contractual obligations.

Sharing your information

We do not sell personal information. We share it only with trusted service providers (e.g. hosting, email and analytics) acting under confidentiality, and where required by law.

How long we keep it

We retain enquiry information for up to 24 months, and contract-related information for the period required by HMRC and other applicable regulations.

Your rights

Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal information, and to object to certain processing. To exercise these rights, email hello@axia.co.uk. You can also complain to the Information Commissioner's Office (ICO).

Contact

Axia House, Watford, Hertfordshire, UK. Phone 01923 333 111. Email hello@axia.co.uk.